Te Tāpapa – Financial Mentor Professionalised Workforce Development
Reinforcing and invigorating the collective expertise, energy and effort of financial mentors.
Te Tāpapa is our sector’s professionalised workforce development framework.
Te Tāpapa enables the skills and expertise of financial mentors to be validated and ensures their career opportunities are enhanced through a recognised framework.
The framework is constructed of six pillars or pou:
- Ka puta ki te whaiao, ki te ao mārama – Legislated workforce and professional body
- Mahi tika, mahi āwhina, mahi rangatira – Competencies and standards
- Te tihi o manono – Training and career pathways
- Te pā harakeke – Communities of practice
- Kia whaia tonu te iti kahurangi – Continuing professional development
- Ngā ringa raupā – Volunteers.
Click on any slice to explore further details.
Te Tāpapa is a five-year programme of work of looking at how we turn aspirations into reality. We will do this carefully and intentionally over the next five years, together as a sector.
As we consult and work on each part of the framework, things may shift and change according to context, feedback and how things work on the ground.
We’ll continue to update these pages as the framework becomes a reality.
For questions or feedback about Te Tāpapa, please email us at tetapapa@fincap.org.nz
Why a professionalised development framework?
Te Tāpapa grew out of recognition of the need to make the sector better for financial mentors and the whānau they work alongside.
More and more families are struggling in Aotearoa, record numbers of whānau are dipping into their KiwiSaver accounts, and financial mentors are seeing people from a wider range of backgrounds seeking help.
People's financial situations are growing in complexity, along with an increasing number of scams. Financial regulations and polices are often changing and adding to the burden on financial mentors, while highly and emotionally caseloads lead to burnout and high turnover among mentors.
Insecurity in the sector is seen in the number of services closing, due to the rising costs of running services along with the uncertainty around funding.
A professionalised financial mentor sector will ensure trusted, reliable and consistent financial advice and support is provided to kiwis/clients/whānau facing hardship.
Te Tāpapa looks to recognise the demand on financial mentors to grow deeper and broader connections, knowledge and expertise for working alongside whānau.
The framework looks to reinforce and invigorate collective energy and expertise by:
- establishing a professional body to meet the needs of the developing sector
- setting out clear expectations of integrity, care and practice
- providing clear training pathways and qualifications for mentors
- improving recognition and remuneration for the profession
- clearly articulating the full scope of practice and skill required of financial mentors.