FinCap

Our kaupapa

MoneyTalks - our free financial helpline - image

Our MoneyTalks team offers free, confidential advice by phone, text, email and live chat. More

FinCap delivers high quality training and professional support for financial mentors. More

Advocate for financial wellbeing - image

Our policy team identifies opportunities for targeted policy reform towards greater financial wellbeing for whānau. More

What we do

FinCap delivers training support to financial mentors

We are committed to ensuring all financial mentors are equipped with the skills, knowledge, resources and support they require to provide effective outcomes for their clients. This is available to anyone associated with a FinCap-recognised service.

Training

Keep up to date with FinCap and sector news, reports, and submissions to the government

Submission on EA's consumer protection standards

FinCap strongly supports the Electricity Authority's minimum standards around consumer protections but we urge the... Learn more

FinCap submission on BNPL regulations

FinCap has made a submission stating that lenders should not be exempt from the CCCFA... Learn more

Submission on bank accounts accessibility

FinCap recommends that all deposit takers have some responsibility for providing bank accounts. Learn more

Submission on BOS review issues paper

FinCap says fair dispute resolution schemes should be readily available to ensure anyone working with... Learn more

Submission on financial legal rights service

FinCap is part of a joint submission requesting the Government provide funding for a financial... Learn more

Submission on self-reporting for lenders

FinCap says the Commerce Commission should have timely visibility of lending issues which can cause... Learn more

Financial mentoring explained in 10-minute video

FinCap is pleased to share with the sector our video guide to financial mentoring. Learn more

Submission on the COFI regime

FinCap has submitted on MBIE's Fit for purpose financial services conduct regulation discussion document. Learn more

Submission on effective dispute resolution

FinCap has submitted on MBIE's effective financial dispute resolution discussion document. Learn more

Submission on consumer credit legislation

FinCap says preventing the harm caused by irresponsible lending is critical to the financial wellbeing... Learn more

Submission on Responsible Lending Code document

FinCap says the government should clearly guide lenders on what a reasonable affordability assessment looks... Learn more

FinCap releases Voices report 2023

Learn more

Submissions and news

Supporting financial mentors to help Aotearoa build financial capability

We are a charitable trust which supports more than 700 financial mentors in their work. We also advocate for system change to help prevent people from getting into financial hardship.