Submissions

Fair dispute resolution schemes should be readily available to ensure people, whānau and communities working with Financial Mentors do not have hardship compounded or caused by financial providers’ misconduct. Based on financial mentors’ insights, FinCap recommends more work is done to increase accessibility to the...

FinCap welcomes the opportunity to submit in response to the MyMahi petition to make it easier for young people to open a bank account. We make this submission to highlight the harm caused by barriers to opening a bank account. We also submit to share...

Whānau should never have to face a decision between keeping essential energy services connected to have the heater on or putting kai on their table. Aotearoa urgently needs a stronger, mandatory framework to ensure electricity retailers consistently and appropriately support the wellbeing of whānau. This...

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