Submissions

Irresponsible lending from internet and phone providers for unaffordable products and services is a systemic issue that has been regularly raised with FinCap by financial mentors. FinCap generally supports the recommendations made by the Commerce Commission Draft report to the New Zealand Telecommunications Forum Inc. on...

We anticipate that disruption to communities from COVID-19 will cause and compound hardship for many. Right now alert level changes are creating many barriers to maintaining or working towards financial wellbeing. We support the proposed addendum to the code on the basis that some additional...

Often people who financial mentors assist are facing difficulty paying for essential items like groceries. Any adverse outcomes for consumers from the conduct of nationwide supermarket chains can disproportionately harm people facing these financial circumstances. We have submitted this letter of support for the Consumer NZ...

FinCap welcomes the opportunity to comment on the Gas Industry Company Limited (GIC) Extending the Electricity Price Review’s Final Recommendations to the Gas Market – New Gas Market Guidelines for: (1) Dealing With Vulnerable Consumers; (2) Raising Consumer awareness of Utilities Disputes and Powerswitch; and...

FinCap welcomes the opportunity to comment on the Ministry of Business, Innovation & Employment (MBIE) regulations to support the new regime for the conduct of financial institutions discussion document. FinCap’s work often involves approaching financial institutions to raise and address issues around unfair conduct that has...