FinCap welcomes the opportunity to comment on the Options for establishing a consumer data right in New Zealand Discussion Document. Predatory practices and unfair practices from businesses can create unnecessary and avoidable issues that cause hardship for people, whānau and communities.
The implementation of a Consumer Data Right must be accompanied by robust mechanisms to ensure consumer protections so that businesses are always acting in the best interests of vulnerable consumers when accessing data. There should also be free and effective access to justice and redress for the people who Financial Mentors assist, and for the wider public where the use of data causes consumer harm.
Submission on options for establishing a consumer data right in New Zealand