Reports

Financial mentors work with whānau to look at what money is coming in and what money is going out. The Voices report uses data collected by financial mentors to explore three key indicators of financial wellbeing: Income, expenditure, and debt. It also provides an overview...

This Put on hold? report is the result of research completed by FinCap (the National Building Financial Capability Charitable Trust) between April and June 2023. The research considers the effectiveness of the Consumer Care Guidelines – consumer protections put in place to ensure energy retailers...

Below is the link to the recent FinCap NZBA Partnership report outlining the ways in which financial mentors and their clients are benefiting from a partnership between FinCap and the New Zealand Banking Association – Te Rangapū Pēke. FinCap Partnership Report 2022...

Financial mentors committed to their communities across Aotearoa are coping with the increased strain created by COVID-19 - but only just. FinCap is calling for ongoing, sustainable funding for all financial mentors’ vital work as new data reveals they’re facing increased pressure because of COVID-19, housing issues...

Overwhelming bombardment via phone calls, texts, emails and in-person visits as well as unpredictable yet substantial fees have been revealed among a range of harmful practices from debt collectors.  This is one of the findings of the Debt Collection in Aotearoa from the perspective of financial mentors report from Victoria University senior lecturer...

In this extended article Victoria University senior lecturer Victoria Stace explores evidence of harrasment by debt collectors in Aotearoa and the case for adopting Australia’ approach to preventing the issue.  A shorter journal article version was also published in the New Zealand Business Law Quarterly in 2020 and titled: Debt Collection in New Zealand: Enlivening the Prohibition Against...

This report prepared by researchers at Te Herenga Waka Victoria University of Wellington provides an April 2019 snapshot of the system in Aotearoa for enforcing laws relating to high-cost lending. It then compares this to approaches in other jurisdictions.  We acknowledge the support of the Michael and Suzanne Borrin Foundation which made this work possible.  Stace, Victoria and Chan, Emily,...

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