Consultation Paper – Improving the framework for the Authority’s information gathering

We strongly support the Electricity Authority improving information gathering processes, particularly where this will bring better insights as to what reform is needed to tackle energy hardship in Aotearoa.

Electricity is an essential service, whānau need it for their health, wellbeing and social participation. No whānau should be without the electricity they need because they are having difficulty paying. It is important that the community can trust that the Electricity Authority has robust and transparent processes for monitoring all aspects of the electricity system.