Report: Working Towards a Fairer Consumer Credit Market: A study of the issues in New Zealand’s consumer credit market and proposals for reform: Debt Collection 

This report prepared by researchers at Te Herenga Waka Victoria University of Wellington provides a an August 2019 snapshot of the Aotearoa’s key issues around debt collection. It then compares our systems for addressing these issues to approaches in other jurisdictions. 

We acknowledge the support of the Michael and Suzanne Borrin Foundation which made this work possible. 

Stace, Victoria and Croskery, Emma and Harward, Melissa and Tracey, Arielle and Chan, Emily, Debt Collection: Working Towards a Fairer Consumer Credit Market: A study of the issues in New Zealand’s consumer credit market and proposals for reform: Debt Collection