Financial mentors often report that many of the people working with them are facing hardship due to persistent disadvantage or are at risk of facing persistent disadvantage due to various life events that have contributed to their debt. We recommend the Productivity Commission set terms of...
We strongly support the Electricity Authority improving information gathering processes, particularly where this will bring better insights as to what reform is needed to tackle energy hardship in Aotearoa. Electricity is an essential service, whānau need it for their health, wellbeing and social participation. No whānau...
To all electricity retailers, phone and internet providers, rental housing providers, banks, lenders, other creditors and those involved in collecting debt. This is an open letter thanking you for the work you do to assist whānau facing hardship and requesting you take extra care to...
Pictured: Napier Family Centre chief executive Kerry Henderson (left) and Budgeting manager Debbie Mackintosh The reputation of Napier Family Centre precedes them, and their impact on the community is continuing to grow. They were recently picked as a distributor for Napier as part of an initiative through...
FinCap welcomes the opportunity to comment on the Gas Industry Company Limited (GIC) Extending the Electricity Price Review’s Final Recommendations to the Gas Market – New Gas Market Guidelines for: (1) Dealing With Vulnerable Consumers; (2) Raising Consumer awareness of Utilities Disputes and Powerswitch; and...
Pictured left to right: Evelyn Munro, Lynette Beer, Sarah Matafeo-Ross and Sandie Cooper (front) outside their office with the new signage and flag After 30 years of serving their community, Te Aroha Family Budgeting Services Inc has a logo at last. “I saw other services with logos,...
FinCap welcomes the opportunity to comment on the Ministry of Business, Innovation & Employment (MBIE) treatment of intermediaries under the new regime of the conduct of financial institutions discussion document. The financial mentoring services that FinCap works with regularly see people who are facing hardship that...
FinCap welcomes the opportunity to comment on the Ministry of Business, Innovation & Employment (MBIE) regulations to support the new regime for the conduct of financial institutions discussion document. FinCap’s work often involves approaching financial institutions to raise and address issues around unfair conduct that has...
Say goodbye to Tauranga Budget Advisory Services…. and a big kia ora to Bay Financial Mentors - Tau Āwhi Noa. General Manager Shirley McCombe (pictured above) says the service is changing its name in the next few months to better represent their community and their mahi. It’s...
People are being urged to check, double check and triple check any lending agreements they’re co-signing for whānau or friends, as tighter lending controls for Aotearoa near. The Credit Contracts and Consumer Finance Act (CCCFA) Act comes into force on 1 October 2021. This will bring a...